Privacy Policy

1. Information We Collect

We collect information you provide directly to us and information we obtain from your use of our services.

Personal Information

• Name and contact information
• NMIMS student verification details
• Profile information and preferences
• Communication records with our support team

Usage Information

• Device and browser information
• IP address and location data
• Pages visited and features used
• Search queries and browsing patterns

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Verify your identity as an NMIMS student
• Facilitate transactions between users
• Communicate with you about your account and our services
• Improve and personalize your experience
• Ensure platform security and prevent fraud
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• With your consent: When you explicitly agree to share information
• Service providers: Trusted third parties who assist in operating our platform
• Legal requirements: When required by law or to protect our rights
• Platform users: Basic contact information shared between buyers and sellers for transactions
• Dispute resolution: Information necessary to resolve disputes between users

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Access controls and authentication requirements
• Secure data storage and backup procedures
• Employee training on data protection

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Authenticate your account
• Analyze platform usage and performance
• Provide personalized recommendations
• Prevent fraud and ensure security

You can control cookie settings through your browser preferences.

6. Third-Party Services

Campus Thrift integrates with third-party services:

• Clerk: For user authentication and account management
• Cloudinary: For image storage and processing
• Supabase: For database hosting
• Stripe/Payment processors: For transaction processing

Each third-party service has its own privacy policy governing how they handle your data.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing in certain circumstances
• Data portability (where applicable)
• Withdraw consent where processing is consent-based

8. Data Retention

We retain your information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our terms and conditions

Account data is typically retained for 3 years after account closure, unless longer retention is required by law.

9. Children's Privacy

Our services are intended for users who are at least 18 years old. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@campusthrift.com
Address: NMIMS Mumbai Campus, Mumbai, Maharashtra, India